Frequently Asked Questions
- Do you offer refunds?
Because our work is commissioned based we are unable to give refunds. Each piece is a one of a kind work of art made for each specific customer.
- What is the Prop Shop?
We are a local store based in Port Huron Michigan that offers movie quality masks, costumes, and prop replicas as well as professional makeup, vintage collectables and thousands of rental costumes for every occasion.
- Can you mark my online order as a gift?
We will not honor any requests to mark out of country orders as gifts. Doing so would mean risking losing our privilege to ship our products worldwide.
- What costumes do you have?
We have thousands of costumes to rent and purchase including mascots, holiday themed (Christmas, Easter, etc.), superheroes, princesses, pirates, horror-themed, and most anything from Renaissance through 80s. Give us a call if you’re looking for something specific!
- How much are your costume rentals?
Typically our adult rentals start at $20, babies/children $10, deluxe mascots $100. All costumes have a deposit that usually matches the rental price and is refunded upon timely return of costume.
- How long can I rent a costume?
We offer a 2 day rental (pick up day before event and return day after).
- What special effects makeup do you carry?
We have professional makeup including Mehron, liquid latex, tooth makeup, spirit gum, and basic grease pallets for starters.
- What are your store hours?
Monday, Tuesday, Thursday, Friday 10am-6pm. Other days by appointment only. Extended hours in September and October.
- What collectibles do you have?
We have vintage action figures (Teenage Mutant Ninja Turtles, Star Wars, GI Joe, Marvel, and DC to name a few), game systems and games (Sega, Atari, NES, etc.), and so much more. We buy and trade and our inventory is always changing so stop in to see what we have!